Privacy Policy

This Privacy Policy describes the rules for processing information about you, including personal data and cookies (so-called cookies).

1. General Information

1. This policy applies to the Service available at the URL: https://walbosolutions.com
2. The operator of the service and the Administrator of personal data is: WALBO SOLUTIONS SP. Z O.O., ADDRESS: MACHCIN 4, 64-030 MACHCIN, POLAND. NIP: 6981859818, KRS: 0001034305. The contact email address for the operator is: info@walbosolutions.com
3. The operator is the Administrator of your personal data with respect to the data voluntarily provided on the Service.
4. The Service uses personal data for the following purposes:
   • Handling inquiries through forms
5. The Service gathers information about users and their behavior in the following ways:
   • Through data voluntarily entered in forms, which are stored in the Operator’s systems.
   • By saving cookies (so-called “cookies”) on the end-user devices.

2. Selected Data Protection Methods Used by the Operator

1. The login and personal data entry points are protected by transmission layer encryption (SSL certificate). As a result, personal data and login credentials entered on the site are encrypted on the user’s computer and can only be read by the destination server.
2. Personal data stored in the database is encrypted in such a way that only the Operator, possessing the key, can read it. This ensures protection in case the database is stolen from the server.
3. User passwords are stored in a hashed form. The hashing function works one-way, which means it is not reversible, and this is a contemporary standard for storing user passwords.
4. An important element of data protection is regular updating of all software used by the Operator to process personal data, especially regular updates to software components.

3. Hosting

1. The Service is hosted (technically maintained) on the operator’s servers: LH.pl Sp. z o.o., address: ul. ks. Jakuba Wujka 7/26, 61-581 Poznań

4. Your Rights and Additional Information on the Use of Data

1. In certain situations, the Administrator may pass your personal data to other recipients if necessary to fulfill the contract with you or to perform obligations imposed on the Administrator. This includes the following recipient groups:
   • Persons authorized by us, employees, and collaborators who need access to personal data in order to perform their duties,
   • Hosting companies,
   • Companies handling mailings,
   • Companies handling SMS messages,
   • Companies with which the Administrator cooperates in the field of its own marketing,
   • Couriers,
   • Insurers,
   • Law firms and debt collectors,
   • Banks,
   • Payment operators,
   • Public authorities.
2. Your personal data will not be processed longer than necessary to perform the activities related to them, as defined by separate regulations (e.g., accounting). In the case of marketing data, they will not be processed longer than 3 years.
3. You have the right to request from the Administrator:
   • Access to personal data concerning you,
   • Correction of data,
   • Deletion,
   • Restriction of processing,
   • Data portability.
4. You have the right to object to the processing referred to in point 3.3 c) regarding the processing of personal data for the purposes of the Administrator’s legitimate interests, including profiling, provided that this right of objection cannot be exercised in the event of important legally justified grounds for processing, overriding your interests, rights, and freedoms, particularly the establishment, assertion, or defense of claims.
5. You can file a complaint with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw.
6. Providing personal data is voluntary, but necessary for the Service’s operation.
7. Automated decision-making, including profiling, may be carried out regarding you in order to provide services under the contract and for the purpose of the Administrator’s direct marketing.
8. Personal data is not transferred to third countries within the meaning of personal data protection regulations. This means that we do not send them outside the European Union.

5. Information in Forms

1. The Service collects information voluntarily provided by the user, including personal data, if provided.
2. The Service may record information about the connection parameters (timestamp, IP address).
3. In some cases, the Service may record information to facilitate linking data in the form with the user’s email address. In such cases, the user’s email address appears within the URL of the page containing the form.
4. The data provided in the form is processed for the purpose resulting from the function of the specific form, e.g., in the case of handling a service request or business contact, service registration, etc. The context and description of the form clearly indicate its purpose.

6. Administrator’s Logs

1. Information about users’ behavior on the site may be logged. These data are used for the administration of the Service.

7. Significant Marketing Techniques

1. The operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The operator does not pass personal data to the service provider, only anonymized information. The service uses cookies stored on the user’s end device. Regarding information on user preferences collected by the Google ad network, users can view and edit information resulting from cookies using the tool: https://www.google.com/ads/preferences/
2. The operator uses remarketing techniques, allowing advertising messages to be adjusted to the user’s behavior on the site. This may give the illusion that personal data is being used to track the user, but in practice, no personal data is passed from the operator to the advertising providers. A technical condition for such activities is the enabling of cookie support.
3. The operator uses the Facebook pixel. This technology makes Facebook (Meta Platforms Inc. based in the USA) aware that a registered user has visited the Service. This is based on data for which Facebook is the administrator. The operator does not provide any additional personal data to Facebook. The service uses cookies stored on the user’s end device.

8. Cookie Information

1. The Service uses cookies.
2. Cookies are IT data, especially text files, stored on the end user’s device and intended for use with the Service’s websites. Cookies typically contain the name of the website they come from, the time they are stored on the end device, and a unique number.
3. The entity placing cookies on the end user’s device and accessing them is the Service’s operator.
4. Cookies are used for the following purposes:
   • Maintaining the user’s session on the Service (after logging in), so that the user does not have to re-enter their login and password on every page of the Service;
   • For the purposes defined above in the section “Significant marketing techniques”.
5. Two main types of cookies are used in the Service: “session” cookies and “persistent” cookies. “Session” cookies are temporary files that are stored on the user’s device until they log out, leave the website, or close the browser. “Persistent” cookies are stored on the user’s device for the time specified in the cookie parameters or until the user deletes them.
6. Web browser software typically allows cookies to be stored on the user’s device by default. Users of the Service can change these settings. The browser allows for the deletion of cookies. It is also possible to block cookies automatically. Detailed information on this topic can be found in the help or documentation of the web browser.
7. Restricting the use of cookies may affect certain functionalities available on the Service’s websites.
8. Cookies placed on the end user’s device may also be used by entities cooperating with the Service operator, in particular, Google (Google Inc. based in the USA), Facebook (Meta Platforms Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. Managing Cookies – How to Express and Withdraw Consent?

1. If the user does not want to receive cookies, they can change the settings of their browser. Please note that disabling cookies required for authentication, security, and maintaining user preferences may hinder or, in extreme cases, prevent the use of the Service.
2. To manage cookie settings, select your browser from the list below and follow the instructions:
   • Edge
   • Firefox
   • Chrome
   • Safari
   • Opera
3. Mobile devices:
   • iOS (Safari)
   • Android
   • Windows Phone